From the Editor Ten Years of Comments
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Don't be one of them. Talk to other in-plant managers in your area. Put some budget money aside and get out to one of the national in-plant conferences. You'll learn things that will help you make your operation even better.
March 2001
Surveying The Surveys
I look at your surveys. Every single one. Perhaps I'm too meticulous, but after doing dozens of surveys over the years, I've learned that people don't always fill them out correctly. Since I want the results to be accurate, I examine each form, weeding out the bad data. It's a noble goal, but for the most part it's about as thrilling as that summer in college when I worked in a factory, turning out the same plastic part, over and over.
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