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"We expect capacity to increase with our volume growth but expect staffing to remain constant," explains Jack Mondin, executive director of publishing output services. "That means...we cannot continue to do business the way we have done it in years past. We have to be more creative."
Mondin says the greatest strength of his in-plant has been the employees' ability to change and adapt rapidly to new situations. This is good, because he predicts many more changes to come at his 40,000-square-foot shop.
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- People:
- Jack Mondin
- Places:
- San Antonio, Texas
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