San Antonio, Texas
Annual Sales/Budget: $38 million
Full-time employees: 305
Jobs printed per year: 36,000
For the employees at USAA Publishing Services, an increased workload is to be expected. The customer base, which stands at over 3.5 million people, grows by up to eight percent annually. But with a cap on the number of employees at the shop since 1992, that increase in work must be handled by the current staff.