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The University of California, Santa Cruz offers classes for its customers on how to best use its site when ordering jobs. Led by Bill Kasper, computer resource specialist, these classes have reportedly bolstered business and created a buzz on campus.
"The first class really brought up campus awareness of what it is we are trying to do to improve people's output using digital devices," recalls Kasper. Molfino adds that the Web site and customer classes have worked hand-in-hand.
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