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The shift toward digital transformation and operational efficiency is moving faster than many in-plants realize, notes Katelin Shanks, manager of sales and marketing at Racami, a multi-national software and IT services company focused on improving customer communication processes and advancing multi-channel initiatives. She lists five shocking statistics regarding the current state of in-plants:
"These trends point to something we are all starting to see from different sides of the industry," says Shanks. "The in-plant is no longer just a service department. It is becoming the digital backbone of the organization." Racami will be at the IPMA Educational Conference on June 14-18, in Greenville, South Carolina, ready to start hashing out topics just like these. The preceding press release was provided by a company unaffiliated with In-plant Impressions. The views expressed within do not directly reflect the thoughts or opinions of In-plant Impressions. |
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