Governor Surprises Tennessee In-plant With a Visit
The call came on a Monday. Tennessee Governor Bill Haslam wanted to tour the state print and mail operation.
The next day.
“We had very little time for preparation,” remarks Tammy Golden, assistant commissioner of Communication, Publishing & Distribution. “We decided to have him come to the transactional print and postal areas since no governor had ever visited them.”
Haslam and Chief Operating Officer Greg Adams were very impressed with the operation, and especially with the fact that the in-plant’s consolidation efforts over the last few years have saved more than $1 million a year. That money, Golden says, is passed back to the agencies in price reductions and is also used to upgrade the in-plant’s technology. The operation is preparing to add a production inkjet press.
The governor’s visit gave the in-plant a chance to demonstrate its value to the state’s very top leadership, and Golden was very grateful for the opportunity.
“It is so important that the administration sees us as an integrated part of government that is saving money and providing service that the commercial print market can’t provide,” Golden says.
She was thrilled when Adams asked to see the equipment that was used to print and assemble a book for the governor’s cabinet retreat, and then told her he had praised the in-plant’s great work when the book was passed out to cabinet members.
“For the governor and COO to tell the cabinet about our services is about as good as it can get,” Golden declares. “It probably was the most valuable job we’ll do all year in terms of positive marketing.”
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Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited nearly 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, cosponsored by IPMA and In-plant Impressions.