Outsourcing Failure: ‘It Was a Nightmare’

Now that the outsourcing nightmare is over, today’s in-plant staff at Wichita State University is providing excellent service and quality output that follows the university’s brand standards. Standing in front of the shop’s Konica Minolta bizhub PRESS 1250 are (from left): Alec Tucker, Haley Potter, Ellen Abbey, Leah Lipke and Ryan Kingsley.