Xerox to Close XBS Field Offices
Everything seemed promising when Xerox officially rebranded its Global Imaging Systems (GIS) division as Xerox Business Solutions (XBS) earlier this month. But now we're getting word the company is making plans to shutter nearly 200 of its XBS field offices, putting sales teams on the work-from-home plan and laying off office staff. The consolidation was reported this week by CRN, whose sources said the move was intended to reduce overhead costs and increase profitability.
XBS is in charge of selling and servicing document management systems: printers, multifunction devices, copiers, network integration services and software solutions. It also handles installation, training and support.
“XBS is an important piece of our growth strategy, as we continue to penetrate the lucrative and growing SMB market,” said Mike Feldman, president of Xerox Americas Operations, in a Jan. 15 press release. “By better leveraging the strengths of XBS and sharing best practices in areas such as software and IT services opportunities, we believe we can grow share with SMB customers.”
The CRN story quotes a Xerox spokesperson who acknowledges the company has plans to reduce its global real estate footprint but also intends to grow the XBS sales team. Read the full story here.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited nearly 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, cosponsored by IPMA and In-plant Impressions.