Nancy Wallan

THESE ARE challenging times for in-plants, as cost cutting, downsizing, department justifications and threats to outsource permeate daily business. Now is the time to strengthen your customer relationships and provide value-added services beyond conventional and digital printing.

AS INCREASINGLY more printers develop online services and create print portals for their clients, it is becoming a business imperative for your in-plant to provide Web-to-print services. While vendors will be happy to sell you their software and services—as well as a full-service maintenance agreement—you may still have concerns (and rightfully so) about how easy E-procurement is to implement, and the skills and resources required.