Business Management - Industry Trends

If you are looking to build customer loyalty, there is no more effective way of doing it than by utilizing "tiny noticeable things" — all the little things we don’t need to do, but when we do do them, they can have a seismic impact.

Here it is, summer again, and I still haven’t been to a live in-plant conference since the fall of 2019. That was the last time I saw an in-plant manager face to face. It no longer seems as surreal as it once did, especially since I talk to managers all the time on Zoom calls and group chats — even managers overseas. But still, I’m ready for some face-to-face conversations.

PRINTING United Alliance, in partnership with IT Strategies and Zwang & Co., announce progress on its important initiative developed to provide the printing industry with a comprehensive global taxonomy. The first version of the updated Taxonomy is expected to be shared at PRINTING United Expo this October in Orlando.

Katherine O'Brien, who served as editor-in-chief of American Printer from 1997 to 2011, a former trade magazine that served the printing industry, passed away June 19, eventually succumbing to a 12-year battle with metastatic breast cancer.

Despite COVID-19, business basics still apply. What’s new for printing service providers is finding creative ways to refresh and execute proven strategies. Here's how service providers are altering or updating their execution to improve business results.

The new study focuses on the keen understanding of the communication buyers’ experience, and how their preferences align with what services print providers can offer.

The Pony Express rode again out of Sacramento, Calif. Yes, that Pony Express. And just like in 1860, riders were carrying actual U.S. mail in their pouches.

Roland DGA created a detailed infographic called “The History of Signs” that takes viewers on a historical journey.

PRINTING United Alliance, the Flexible Packaging Association, and TLMI announced details of the 2021 Continuous Improvement Conference.

Industry icon and Museum of Printing President Frank Romano is celebrating his 80th birthday this year and we would like you to join in the celebration of what we are calling a ‘Year of Frank.’