Ann Arbor

Implementing a chargeback system, says Steelcase's Al Schmidutz, was one of wisest moves he has made. By Kristen E. Monte "IT IS something that continually needs to be tweaked to make it better, and we constantly have to measure and update it." "It," according to Al Schmidutz, is the chargeback system he implemented at Steelcase's in-plant a few years ago. This system, he says, is the foundation for the many significant changes he has made during his nearly five-year tenure with the company. His entry into the printing industry, though, started several years earlier. Born and raised in Flint, Mich., Schmidutz left home after

Mailing services are a natural addition to any in-plant. Here's a look at some of the equipment that can make your mailing operation successful. By MIKE LLEWELLYN &012;Nearly half of all in-plants provide mailing services, according to a recent IPG survey. And why not? Who better to oversee mail than the people printing it? At the University of Michigan, in Ann Arbor, the mailing services operation recently moved into the printing facility, bringing all 87 print and mail employees together. "We're hoping that one-stop shopping will really add to the value we bring to the university," says Robert Miller, production manager. A few months

University of Michigan, Ann Arbor The University of Michigan has a large campus, with 25,000-plus students and facilities spread throughout the city of Ann Arbor. In fact, the campus is so sprawling and decentralized that the 80-employee Auxiliary Services department receives only about 40 percent of the print and copy jobs generated. Still, last year that added up to more than 20,000 jobs and sales of $13.1 million. Print jobs ranged from business cards to high-volume, multi-color books. "There are certain jobs we'll never go after, such as casebound books," says Patricia Squires, assistant director of Auxiliary Services. "We'd never be able

More Blogs