Ithaca, N.Y.

WAYNE FRENCH didn't need a crystal ball to see what was coming. With two Shinohara presses, his in-plant at Ithaca College was proficient at churning out long runs of materials for the 119-year-old private school. The trouble was, these pieces were largely being warehoused, where many became outdated before they could be used.

Kevin Drake recalls the days at Cornell University when in-plant employees were using an older Harris bookletmaker to create booklets for campus clients. The process was labor-intensive and the machine needed to be tended the whole time it was running, Drake says.