Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited nearly 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

Like many in-plants, Arizona State University's Print & Imaging Lab used a home-grown, Excel-based estimating and job tracking system for many years. Though this eventually migrated to a Google Doc, to give staff better access, it was still cumbersome, and the job list was never completely up to date.

Ditch that peg board. Computer management systems are the best way to track and schedule jobs—as well as collect data to justify your in-plant. Up until a few years ago, Mike Kalstein took a very hands-on approach to managing. "We tracked jobs manually using a production board, moving pegs around," admits Kalstein, in-plant manager for the California State University at Sacramento. That peg board has gone the way of the slide rule, replaced by a modern computer management system, which the shop uses to track its approximately 1,000 jobs per year. And Kalstein wouldn't go back for the world. Computer management

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