Ding Dong

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

It’s the same old tactic: An equipment vendor calls the vice president at an organization and requests a meeting. The topic: how the vendor’s expertise and solutions are helping similar organizations succeed. The translation: how the vendor can close down the in-plant, run it with its own staff and still somehow save the organization money (while making a profit for itself). The topic came up again recently on a listserv discussion, engendering scores of comments from in-plant managers who have experienced this sneaky scheme. Several managers said their reputation as printing experts is so good, the VP asked the vendor to meet with the

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