Mark Egeling

Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.

Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

The devastation of New Orleans at the hands of Hurricane Katrina was witnessed on TV screens worldwide. But seeing the aftermath first hand, as attendees of the recent National Government Publishing Association conference did, left a far more poignant impression.

IN-PLANT MANAGERS from 19 states and Canada gathered last month at the historic Stockyards in Fort Worth, Texas, for the combined Southeastern University Printing and Digital Managers Conference (SUPDMC) and Texas Association of College and University Printers (TACUP) conference. While billed as a regional conference, the event’s theme, “Making the Tough Decisions,” attracted representatives from as far away as California, Colorado and British Columbia. The conference was organized and hosted by the University of Texas at Arlington’s Maverick Print and Mail department, led by Director Steve Burdette and Assistant Director Mary R. Burdette. The 65 attendees from 40 different schools were treated to a dynamic

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