More than 80 college and university in-plant managers are meeting in Mesa, Ariz., right now for the 49th annual Association of College and University Printers (ACUP) conference. The first two days of the event featured some excellent presentations and discussions on topics like building a strategic business plan, equipment justification and customer service.
Paul Roberts
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 170 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
Paul Roberts thinks he may have found the next big thing for his in-plant: wallNOODLE. For the past couple of months, University of New Hampshire Printing and Mailing Services has been having great success printing graphics and signage on this adhesive, easily removable substrate from MACtac. It uses an acrylic pressure sensitive-adhesive so customers can press it against a wall, reposition it, and remove it without leaving adhesive residue behind.
By some estimates, blogging and social networking sites account for about one in every six minutes of the time spent on the Internet. Social networks can be used to spread information about your organization to customers and to enhance customer interaction and brand recognition.
After its cancellation last year due to low registration numbers, the Association of College and University Printers (ACUP) conference was back with a vengeance this year. Attendees this year hailed from as far away as Australia, New Zealand and Scotland, and included managers from all over the U.S., from Oregon to New Hampshire, with a large contingent from Texas.
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