How Enhancing the Customer Experience Can Help Grow Your Print Services
Sponsored by: Canon U.S.A.
Speakers: Mike Loyd, Executive Director, In-plant Printing and Mailing Association and Robert Barbera, Director, Production Solutions Marketing, Canon U.S.A.
The pandemic has changed what customers print and how they interact with their print providers. This webinar will tap into new research to show how job submission methods have changed in recent years and what drives customer decisions on what and where they print. It will cover common obstacles to online submission adoption and customers’ reasons for not using it. It will also delve into opportunities in-plants are pursuing to support their customers and how they are streamlining production.
This webinar will also cover:
- Common bottlenecks that impede the print production workflow at in-plants.
- Improvements that print buyers feel their printers need to make.
- How print providers educate customers to reduce errors in job submission.
- How implementing color specifications can improve quality, reduce costs, and help in-plants retain more jobs.
Sponsored by Canon U.S.A.
Couldn’t make it on October 21st? No problem! In-plant Impressions webinars are archived for 90 days after the live event. Click above to register and get access to this webinar, both live and on- demand.