Business Management - Marketing/Sales

From the Editor: Under the Radar
June 1, 2014

I've heard the term "Under the Radar" a number of times over the years when speaking with in-plant managers. Often, it comes up after I offer to write an article about a noteworthy in-plant, and the reluctant manager says, "Thanks, but we're not looking for any publicity. We're trying to fly under the radar."

How to Shape Customer Perceptions
September 1, 2013

The in-plant customer can be an enigma—aware of the in-plant's existence while at the same time ignoring it entirely. More times than not, this attitude is born of perceptions that are usually inaccurate.

Old-School Sales Ideas - Short Attention Span Webinar
May 10, 2013

The fundamentals of sales never change. What worked well yesterday works well today. But what worked well back then? Find out in this week's Short Attention Span Webinar, sponsored by www.thesaleschallenge.com.

A New Strategy in Minnesota
May 1, 2013

Besides declining print volumes, shrinking budgets and the many other demands facing today's in-plants, University of Minnesota Printing Services faces a special challenge: the in-plant operates in Minneapolis-Saint Paul, the largest metropolitan area in a state where printing is manufacturing's second-largest sector.

A Sales Use for LinkedIn - Short Attention Span Webinar
April 19, 2013

Among the many distractions known as Social Media lies a useful tool for salespeople. Learn how to benefit from LinkedIn in this week's Short Attention Span Webinar, sponsored by www.thesaleschallenge.com.

Care About Your Customers
April 12, 2013

Think your age-old customer service program is good enough? Think again. Show your customers how much you care — or you might be shown the door.

8 Spring Cleaning Ideas - Short Attention Span Webinar
April 12, 2013

It's time to grab a broom and a bottle of Windex and get your selling efforts ready for a spring push. Ideas for clearing out the cobwebs can be found in this week's Short Attention Span Webinar, with Bill Farquharson and Kelly Mallozzi, sponsored by www.thesaleschallenge.com.