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My goal was not to create back-up specialists, but for my whole offset printing and bindery staff to be fully trained and interchangeable.
I started by taking the person who ran my best offset press out of production. This operator consistently produced high-quality color work on this press. He kept the press meticulously clean and well-maintained. Service calls were almost non-existent. I turned him strictly into a trainer and the first person I had him train was a bindery operator with absolutely no press experience.
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