Artificial intelligence is an excellent tool for handling repetitive tasks as well as for troubleshooting. Here are some practical applications in customer service, prepress, and leadership.

Expo 411

PRINTING United Expo


4 Ways AI Can Help Printers Work Smarter
January 21, 2026 at 11:21 am

Here’s a look at how AI is reshaping the printing industry, plus some practical ways AI can help PSPs work smarter and save time.

How Members Make the Most Out of Their Alliance Benefits
December 16, 2025 at 10:33 am

PRINTING United Alliance members highlight the benefits they rely on most to stay competitive in the printing industry. Whether it’s taking advantage of the Alliance’s Affinity Partners or attending the Expo and its education programs, members share how these perks make a meaningful difference in their businesses.

Top 10 Stories of November
December 3, 2025 at 11:24 am

Video interviews with in-plant managers at PRINTING United Expo were popular with IPI readers last month, but a story on a new inkjet press installation topped the list of our most viewed November articles.

How Research Breakfast Insights Shape Expo Exhibitor Strategy
December 1, 2025 at 3:29 pm

Nathan Safran and Lisa Cross of Alliance Insights explain how the Printing United Expo Research Breakfast identifies key industry trends such as digital transformation, artificial intelligence, and market convergence to help print service providers uncover new opportunities, enter new segments, and drive revenue growth.

Hot Expo Picks: The Equipment In-plants Came to See
November 24, 2025 at 10:11 am

During an in-plant reception at PRINTING United Expo, managers revealed what equipment and solutions they came to the Expo to explore. From digital presses and wide-format printers to bindery equipment and workflow automation software, managers were motivated to discover the latest advancements for their operations.

Why Members Love Being Part of PRINTING United Alliance
November 20, 2025 at 2:02 pm

In this video, PRINTING United Alliance members share what they value most — from industry connections to ongoing education and dependable support. Learn how being part of the community keeps printing professionals informed, inspired, and better positioned to grow their businesses.

New AI Study, Industry Trends, and Convergence
November 19, 2025 at 1:31 pm

Alliance Insights’ Lisa Cross and Nathan Safran recap their PRINTING United Expo Media Day presentation, which highlighted new AI research, state-of-the-industry findings, and convergence trends.

Lakeland College In-plant Masters Wide-Format Growth
November 6, 2025 at 2:50 pm

Dave Earp of Lakeland College talked with us at PRINTING United Expo about his in-plant’s impressive wide-format printing operation, detailing how it grew from a small setup into a half million dollar a year business producing diverse signage and display work.

Service Expansions at Seminole Schools Fueled by Expo Ideas
November 6, 2025 at 12:29 pm

At PRINTING United Expo, we sat down with Christina McDonald of Seminole County Public Schools to talk about her in-plant’s recent bindery upgrades, its growing wide-format business, creative school graphics projects the team produced, and how attending the Expo inspired new ideas and learning opportunities for her entire staff.

Encompass Health Seeks Equipment, New Insights at Expo
November 6, 2025 at 10:31 am

At PRINTING United Expo, Danny Kirkland, national director of Print Services at Encompass Health, joined us to talk about what's going on at his shop. He shared his thoughts on what makes the Expo a valuable experience for him, plus what solutions he was looking for on the show floor.

Supporting and Educating Patients With Printing
November 3, 2025 at 2:35 pm

At PRINTING United Expo, we sat with Larry Mills, who runs Monument Health’s in-plant, to learn how the wide-format and patient education materials his shop prints help improve the lives of patients and their families, supporting the core values of Monument Health.

Small Shop Brings Big Vision to Expo
October 29, 2025 at 10:06 am

At PRINTING United Expo, we caught up with Josh Carlson, director and sole employee of The Villages’ in-plant, to learn what it’s like running a one-person print operation. He shares how he built the in-plant from the ground up to save the retirement community money and what new technology he came to the show to explore.

Behind the Scenes of PRINTING United Expo
October 24, 2025 at 8:56 am

Chris Curran, group president of media and events at PRINTING United Alliance, talks about what went into putting on the Expo, its biggest successes and why in-plants are such a crucial part of the event.

University of Texas at Expo Looking for Inkjet, Stitching Equipment
October 23, 2025 at 11:56 pm

At PRINTING United Expo, IPI Editor Bob Neubauer sat down with Kelly Hogg, director of the University of Texas at Austin’s in-plant to talk about his shop’s plans to relocate, and his search for B2-size inkjet and saddlestitching equipment at the Expo.

Inkjet, Toner Presses Aplenty at Expo
October 22, 2025 at 9:36 pm

In-plant managers were all over the PRINTING United Expo floor in Orlando investigating the latest toner and inkjet production equipment. Here are some of the product debuts they saw.

New Wide-Format Printing, Cutting Solutions Debut at Expo
October 22, 2025 at 10:27 am

PRINTING United Expo is a wide-format wonderland. From roll-to-roll poster printers to flatbeds as big as trucks, wide-format printers abounded in Orlando. Here's a look at what we've seen at the show.

An Advanced Look at Expo Product Launches
October 21, 2025 at 10:55 pm

With hundreds of new print systems debuting at PRINTING United Expo this week, IPI editors sat down with nearly a dozen key exhibitors on the day before the show for an advanced look at what they plan to launch.

New Dimensional Cutter Adds Value to Modern Woodmen In-plant
October 15, 2025 at 7:51 am

By adding a flatbed cutter, Modern Woodmen of America’s in-plant has transformed its wide-format operation from basic output to high-impact, custom finishing, expanding creative possibilities, boosting internal value, and ensuring long-term relevance.

Color Education at PRINTING United Expo
October 8, 2025 at 10:11 am

Taking place the day before the Expo floor opens, the G7/G7+ Exchange will feature a half-day of intensive color management education, and will set attendees up for the technologies they’ll be seeing once the show opens.

Canon Debuts 11-ft.-Wide Colorado XL Printers
October 1, 2025 at 10:21 am

Canon Colorado XL roll-to-roll and hybrid printers bring the benefits of UVgel to a new market segment with amazing application versatility across an extensive range of media.

A Preview of Brand New AI Research
September 25, 2025 at 4:01 pm

Nathan Safran, vice president of Alliance Insights, offers an exclusive first look at a brand new AI study that explores what distinguishes the companies getting results from AI from those still spinning their wheels.

Expo Bound: Keeping An Open Mind
September 24, 2025 at 1:04 pm

Though the manager of Salt River Project Print & Mail is heading to PRINTING United Expo to look at wide-format printers and data collection software, he expects to see and experience so much more than that.

IPI to Hold In-plant Forum at Expo
September 19, 2025 at 11:21 am

Registration is now open for the In-plant Forum at PRINTING United Expo, an opportunity for in-plants to meet up, network, and gain insights from the latest industry research on AI, staffing shortages, inkjet, and tariffs.

In-plant Events at PRINTING United Expo
September 3, 2025 at 9:28 am

These gatherings during PRINTING United Expo will give in-plant managers time to compare notes, share insights, and build valuable connections.

Exploring Wide-Format, Sticker Printing Solutions at the Expo
September 3, 2025 at 8:34 am

We talked with Karen Meyers of Michigan Farm Bureau about her in-plant’s move to a larger, brighter facility and how the shop’s new digital press has improved quality and productivity. At PRINTING United Expo, she plans to research new wide-format printing equipment along with sticker printing solutions to handle increasing demands for this work.

Canon V1000 Boosts Quality, Capabilities for Oklahoma In-plant
August 26, 2025 at 10:31 am

Since adding a Canon imagePRESS V1000, Oklahoma City Community College’s in-plant has seen dramatic improvements in speed, color consistency, and the ability to print on a wider range of materials. Manager Justin Van Nest details how the V1000 has saved time, minimized downtime, and allowed even student workers to deliver professional-quality results.

iLearning+ Platform Takes Spotlight at Expo
July 28, 2025 at 12:07 pm

The Alliance’s iLearning+ platform takes center stage at the Expo, offering live demonstrations of the latest courses and certifications. At booth 3956, attendees can explore hands-on demos, speak directly with the iLearning+ team, and see how the platform works across devices.

The Expo's Environmental and Safety Focus
July 28, 2025 at 12:01 pm

At PRINTING United Expo, the Alliance will showcase its newly revamped Safety and OSHA Compliance Resource Center, featuring interactive demonstrations of digital compliance tools, updated safety information, and training modules through the iLearning+ platform.

G7+ Exchange to Precede Expo
July 23, 2025 at 2:54 pm

Preceding the main Expo, the G7+ Exchange will offer a unique peer-to-peer learning experience focused on color accuracy and consistency.

Join the Alliance for Numerous Expo Perks
July 23, 2025 at 2:42 pm

PRINTING United Alliance members will receive multiple benefits and perks at the Expo, including complimentary Expo passes and paid educational sessions, an express members-only registration queue, access to the Alliance Member Lounge with refreshments, a member happy hour, and more.

Student Day at the Expo: Inspiring the Next Generation
July 23, 2025 at 2:28 pm

One of the most impactful initiatives returning to PRINTING United Expo 2025 is Student Day, where graphic arts and printing students, as well as educational institutions, will have a dedicated tour and show experiences to further expose them to the industry.

Women in Print Alliance at the Expo
July 23, 2025 at 2:26 pm

The Women in Print Alliance will maintain a significant presence at PRINTING United Expo 2025, hosting multiple events throughout the week that reflect the organization’s commitment to workforce development and community-building.

Opening Doors to the Future of Print in Orlando
July 23, 2025 at 2:18 pm

PRINTING United Expo, the printing industry’s premier event, comes to Orlando in October. It will feature nearly 800 exhibitors, AI-powered innovations, educational programming, and networking opportunities designed to help in-plant managers navigate industry transformation and discover new revenue opportunities.

The Power Behind the Print
July 23, 2025 at 10:39 am

From massive event banners to last-minute mailings, the Los Angeles Department of Water and Power’s in-plant keeps the city running smoothly with speed, quality, and wide-format flair.

Why PRINTING United is an Invaluable Experience for In-plants
July 1, 2025 at 12:44 pm

For in-plants, PRINTING United Expo is an essential event, says World Bank’s Wes Troup. It provides unmatched access to equipment, expertise, and industry leaders—all in one place—making it easier to build a strong business case for new technology, expand services, and increase the in-plant’s strategic value.

How Training Helped Hillsdale In-plant Perfect Wide-Format Installations
June 3, 2025 at 10:19 am

As wide-format printing grows at in-plants, installation of those graphics is becoming an important value-added service. We talked with Deb Johnson of Hillsdale College about the great experience she had taking the Architectural Films Certification for Windows, Walls, and Floors from PRINTING United Alliance and how it has benefited her in-plant.

Sheetz Takes Control
April 11, 2025 at 12:05 pm

The Sheetz convenience store chain is bringing its printing in-house. It just opened a 35,000-sq.-ft. facility equipped with cutting-edge technology to gain full control over its signage and label printing, streamline production, and better support the company’s rapid expansion.

Exclusive: Sheetz Opens a New In-plant
April 8, 2025 at 9:19 am

IPI Editor Bob Neubauer visited a brand-new in-plant opened by the Sheetz convenience store chain in Central Pennsylvania to print store signage, product labels, wallpaper for retail stores, and more.

New Equipment, New Possibilities
February 14, 2025 at 11:20 am

Investments in digital printing, binding, mailing, and wide-format are opening the doors to new opportunities at Hillsdale College.

Major In-plant Expansion Taking Shape in Texas
September 23, 2024 at 12:15 pm

At PRINTING United Expo, Chuck Werninger discussed the new print facility he's building for the Region 4 Education Service Center, with the goal of printing billions of pages of textbooks per year.

Back at Expo Seeking Equipment Upgrade Ideas
September 23, 2024 at 11:43 am

At PRINTING United Expo, IPI’s Kalie VanDewater chatted with Tina Wolfgram of the University of Wisconsin-Eau Claire, about her Expo experience, the success of her shop’s flatbed printer, and the increase in black-and-white printing at her in-plant.

How To Be Successful in Both Print and Promo
September 19, 2024 at 4:16 pm

At the PRINTING United Expo in Las Vegas, a panel discussion focused on strategies for successfully expanding revenue streams by incorporating branded merchandise into existing print businesses.

Wide-Format and Promo Product Expansion at UNLV
September 18, 2024 at 4:18 pm

At PRINTING United Expo, In-plant Impressions Editor Bob Neubauer talked with Abbas Badani, of the University of Nevada, Las Vegas, about how adding a hybrid flatbed printer has dramatically changed his in-plant, and how he plans to expand apparel printing and promo items to comprise 30% of the in-plant's business.

Harnessing Your Business Investments
September 13, 2024 at 11:02 am

Here is a look at some of the key metrics and trends and how to use this information to position your business for success.

PRINTING United Expo Exceeds Expectations
September 12, 2024 at 7:28 pm

PRINTING United Expo pulled out a big victory this week, drawing thousands of printers from around the world. For in-plants alone it was a huge gathering place, with dozens meeting at a luncheon IPI hosted and also at an IPMA happy hour. Here's a look.

At Expo to Expand Promo Product, Apparel Printing Options
September 12, 2024 at 11:02 am

IPI Editor Bob Neubauer talked with Martin James of Deer Valley Unified School District at PRINTING United Expo to learn how apparel printing and promo products have greatly expanded his in-plant.

Exhibitors Offer Media Preview on Day Before Expo
September 9, 2024 at 1:01 am

During a media preview day yesterday in the Las Vegas Convention Center, key exhibitors told print journalists from around the world what visitors will see at their booths.

Small Bindery Equipment to Check Out at the Expo
September 5, 2024 at 8:52 am

Often when in-plant managers attend PRINTING United Expo looking for specific equipment, they end up spotting something completely different that would benefit their shop. Those serendipitous finds are commonly pieces of bindery equipment. Here are a few to look for.

Expo Highlight: Apparel Zone Reimagined
August 21, 2024 at 2:19 pm

Built on the momentum of the past several years, the Apparel Zone powered by Apparelist Live at PRINTING United Expo is reimagined to take experiential learning and hands-on education to the next level.

Expo Bound: Focusing on a Dimensional Cutter
August 21, 2024 at 2:08 pm

We talked with Mark McCready, manager of Print, Mail and Distribution at Modern Woodmen of America, to learn why he’s excited about next week's PRINTING United Expo.

Konica Minolta to Participate in PRINTING United Expo
August 21, 2024 at 12:15 pm

Konica Minolta Business Solutions U.S.A. will showcase a number of devices at PRINTING United Expo in Las Vegas to demonstrate how it is strengthening and expanding the business of commercial and industrial printing.

Making the Most of PRINTING United Expo
August 21, 2024 at 12:07 pm

We're now less than three weeks away from PRINTING United Expo. Now is the time to start planning how you will spend your three days at the Expo.

Expo Bound: A Print Geek's Paradise
August 6, 2024 at 9:23 am

Scott Proctor shares his reasons for attending the PRINTING United Expo, and what he’s most looking forward to at the event.

In-plant Forums at PRINTING United Expo Bring Managers Together
December 5, 2023 at 3:35 pm

As we prepare to open registration for two In-plant Forum luncheons at the upcoming PRINTING United Expo in Las Vegas, here’s a look back at one of last year’s In-plant Forums, which brought several dozen in-plant managers together to discuss innovative applications their in-plants are producing.

PRINTING United Expo: A Hot Time in Atlanta
November 8, 2023 at 11:16 am

Thousands packed the convention center for the industry’s largest event. For in-plants, there were tons of educational and networking opportunities.

From the Editor: In-plants at the Expo
November 3, 2023 at 10:50 am

I recently returned from Atlanta where I spent three action-packed days on the floor of PRINTING United Expo 2023. There was so much happening I can’t believe I fit it all in.

In-plants Enthusiastic About PRINTING United Expo
November 1, 2023 at 8:15 am

To give you a taste of what’s ahead at PRINTING United Expo, here’s a look back at last year’s show when IPI Editor Bob Neubauer talked with a dozen in-plant managers on the show floor to learn what equipment they were checking out.

Wide-Format Printers Talk About How They Are Thriving
October 27, 2023 at 9:05 am

At PRINTING United Expo, the editorial director for PRINTING United Alliance, Denise Gustavson, hosted a panel session taking a closer look at How to Survive and Thrive in Turbulent Times.