Begin With an End in Mind
I’ve never been a big fan of Steven Covey, but he got it right on this one. How many times have you heard something like this at a conference or read it on an electronic forum:
“Help! My boss wants me to (fill in appropriate assignment) and I don’t know where to start. Has anyone had to do this? Could you share what you did? I don’t want to reinvent the wheel!”
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.