What Goes Around Comes Around
This just in. Really!
I just hung up from a conversation with an administrator at a major university in the Southwest. Background: This school closed its in-plant printing department—offset and digital—four or five years ago. That’s right, they outsourced everything. The only concession to the complexities of what we do is that they kept a couple of print buyers who had been in the printing department, moved them to the procurement area and let them continue to buy print. At least the administration recognized that someone on campus needed to understand printing.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.