Multimedia And Video--Lights, Camera, Action
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"We're just past the first year of implementation, and for the various departments we consolidated to make it happen, it was actually quite smooth," notes Don Landwehr, multimedia technical services supervisor at the Wisconsin Public Services Corp., a gas and electric utility based in Green Bay. "The tougher sell was to the company as a whole, the user and the organization. They were all afraid of losing the personal touch of each department, but I think we've overcome that, we've shown them we can still give them the personal touch and at the same time create efficiencies we didn't have before."
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